HotFix DWOS/CARES - [Nesting] Inhouse Manufacturing Workflow does not work with some type materials
HotFix DWOS/CARES
[Nesting] Inhouse Manufacturing Workflow does not work with some type of materials
Kind Reminder: What is In-house Manufacturing Workflow?
This is a specific workflow that allows Straumann in-house's customers to import fully designed objects for nesting and milling using the CARES Milling Machines.
For more information, see the Step by step procedure
Software: DWOS / CARES
Release: 2020.1 - Internally 14.1.0-35530
Module: Nesting
Milling Machines impacted: M series / M series NG / C series
Prosthesis type impacted : Full Crown on Implant
What error does the customer get?
After performing the nesting calculation, the customer gets a "No ANC files found" error.
What must be checked?
"No ANC files found" can be related to a lot of problems. We must be sure to check the origin of the issue.
Go to D:\DWClientTmp or D:\STMNClientTmp
Open the last NcCreator folder (filter by date)
Open the file named stlpathcalc.log
You should find the error message:
19.02.2021 09:20:20 Failure: Undefined token "rotationstopfine"
19.02.2021 09:20:20 Undefined token "rotationstopfine"
What is the root cause?
In release 14.1 / 2020.1, the Milling Machine Configurations have been modified and some parameters are missing.
How to solve it?
Close Client and Server
Retrieve all configuration files (right click and Save files):
- MW-CSeries.xml
- MW-MSeries.xml
- MW-MSeriesDNA.xml
Copy and Paste (exchange) these files inside the conf folder [\DWData\release\conf]
Open Client and Server
Ask the customer to perform the calculation of the case (you can do it if you are able to do)