DWCS - How to Export a Support Order
DWCS - How to Export a Support Order
Available tools since the release Chairside 3.2
The below tool is very helpful - even for BETA TESTER.
The following steps are required to export a project for upload:
Open the "Support Mode" with CTRL+ALT+s
Then in the "Cases" click on the corresponding order and select "Export Case"
Select Export Support Case
Choose Export Folder
The windows file explorer should open automatically in the right folder with the zip file highlighted.
- Send the Zip file to the support
Attention: After saving the file, close the support mode again at the customer, by closing and reopening the CAD station.