SIRIOS - Installation on existing Virtuo Vivo laptops

Content by: Antoine Forest

Last Update: 06/01/2025


The best way to replace Virtuo Vivo by  SIRIOS software is to do these steps: 

  • uninstall Vivo from Windows Application settings 
  • reboot the PC 
  • install SIRIOS software 
  • SIRIOS software must be installed and used under the same Windows user.
  • If the user wants to change the Windows Username it is possible but it has to be done BEFORE installing SIRIOS. 
  • Vivo cases can NOT be retrieved on SIRIOS

If SIRIOS was already installed without following those steps, uninstall SIRIOS and go ahead with the upper steps.

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