Sirios - Pin cases

Sirios - Pin cases

Last update: 07/09/2026

How to Pin a case?

  • Open Case Management

  • Click on the Pin icon below the column "PIN"
Unpinned cases
Pinned cases
  • To unPin, click again on the Pin icon
Pinned cases
Unpinned cases


What happens when I pin a case?


When you Pin a case, the raw data is kept indefinitely, until you unpin the case.


When pinned it prevents the deletion of the scan data of the case.

When unpinned, SIRIOS will delete the case on the next restart on the Sirios application if the last time modification does not fit within the number of days raw data will be kept.


Ie, if configuration is set to keep data for 45 days and case is unpinned the 20th day, it will stay on the system for 25 more days

Can I pin all the cases ongoing/ not finished?

As a reminder, pinning a case maintains the raw data onto the system. It takes a lot of memory and the disk C:/ will be full quickly.

So, in which case should I use the pin feature?

Pinning a case is strongly recommended when you need specific attention on this case from the Support.

For the dentist, we normally recommend it to them if they think they will need to retouch the scan in a near future. Some dentists prefer to keep the raw data until the case is closed.

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